TERMS & CONDITIONS
The following terms and conditions (the "Terms") shall govern and be the binding contract between artists-art.com (the "site") and its users. The owner of the website "artists-art.com" owns and operates the site.
You are herby confirming that you have read, understood and agreed to be bound by these terms by simply using this site.
INTELLECTUAL PROPERTY
All content on the site, including but not limited to text images and documents is the property artists-art.com and its creators and is protected by copyright and other intellectual property laws.
POLICY ON ACCEPTABLE USE OF THE WEBSITE
Users of this site agree not to use the site for illegal purposes. Abuse of any kind will is also not be tolerated.
USER CONTRIBUTIONS
Users are welcome to express their opinions and offer suggestions in a constructive and civil manner that does not violate these terms. Questions and queries are also welcome via the contact us or chat box on the home page.
SALE OF GOODS [AND/OR]/SERVICES]
The sale of goods [and services] is governed by these terms and conditions.
The following goods and services are available on our site:
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Original and alternative designed goods
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Freelance design and artwork for individuals and businesses
Upon the completion of a sale, the amount shall be paid in full. This means that the customer, client or user shall pay in full once the order has been fulfilled.
We reserve the right to modify, reject, or cancel your order for any reason, including but not limited to product availability, pricing or order errors. If we cancel your order after your payment has been processed, you will receive a full refund to your original payment method within 14 business days. You are responsible for monitoring your payment instrument to verify receipt of the refund. I there are any issues regarding your refund please contact us via the channels given on the website.
PAYMENTS
The following payment methods are available on the website:
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All major credit/debit card brands
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Apple pay
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Google pay
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Tap to pay on mobile
SHIPPING AND DELIVERY
When goods are purchased from our site, the following methods will be used to deliver the goods:
Third-party shipping carriers, and the delivery method can vary by carrier and destination (for example, delivery may be to local post offices, parcel lockers, or other designated pickup points). Shipping options you can offer include:
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Flat Rate (Standard)
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Standard rate with CO offsetting
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Express
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Standard DDP (Delivered Duties Paid) (available for Canada only from US/Canada facilities, and for the UK only from European locations)
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Live Rates (carrier-calculated shipping)
Domestic Fulfilments are between 1-8 business days; 1-20 for international orders.
CANCELLATION POLICY
Customers who live in the United Kingdom or the European Union have the right to cancel their contract to purchase from us within 14 days without providing any notice. We will make the reimbursement using the same form of payment used for the initial purchase within 14 days unless you expressly agree to an alternative method. You will not incur any fees for the reimbursement. For some specific goods and services, prices are subject to fluctuations in the financial market which are outside of our control after the conclusion of the contract. In these cases cancellation rights shall not apply.
REFUNDS
You have 30 days from the date that you received your item to request a return or exchange. To be eligible for return, your item must be unused, in the same condition that you received it , and in its original packaging. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 3-5 business days. Customers will be responsible for their own shipping costs. Shipping costs are non-refundable.
RETURNS
For any matters relating to returns and refunds, email us at helpandsupport@artists-art.com or call us on +44 20 3642 0178 where instructions will be received from there.
CONSUMER PROTECTION LAW
Your statutory rights as a consumer are protected by applicable laws, including but not limited to the Sale of Goods Acts 1979 and the Consumer Rights Act 2015 (or equivalent legislation in your jurisdiction). These Terms and Conditions do not affect your legal rights. In the event of a conflict between these Terms and Conditions and applicable law, the law will prevail.